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Client Testimonials

  • Geoff Valeriote

    This was my second vehicle with Audi KW. They really stepped their game up with the new building. I worked with Martin Viana this time around and was really impressed with him and the dealership. Martin went above and beyond in each step of the sales process and is a consummate professional who is passionate about the product and brand. Martin had multiple [...]

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  • Albert Chavez

    It’s a very clean dealership, The way they have it set up is that if you’re a businessperson or somebody maybe just needs to study while you wait for your car. They have some private rooms were you can do that or even have a conference call you must attend and you just need a little more privacy . There’s a gentleman by the name of Martin that [...]

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  • Sylvia Tatarek

    The service consultant, Maddie, was very determined to ensure my car repair was done right and completed in a timely manner. She predicted that it may take some time to get my car repaired and made arrangements for me to have a loaner Audi vehicle to drive while my A4 was serviced. I'm really impressed with her planning and orchestrating of all services. [...]

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  • Candace D

    Though I was reluctant to buy a new car, I knew that I needed one. As a woman, car buying is not always a good experience, but I can say that I was treated respectfully and professionally at all points during my car buying experience. Martin, and the dealership overall, went to lengths to ensure the experience was a pleasant one, and ensured I was fully [...]

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  • Kwyatt

    The team at Audi KW made my purchase a breeze. They are all extremely knowledgeable, helpful, and friendly people. They were able to accommodate all of my needs to get me driving my new Q3 as quick as possible. Highly recommend.

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  • Kevin Ralph Thompson

    Well, I will. The Crosby Team is exceptional. I have driven Audi product since 1996 and after "experiences" with Dalmar in London, I switched to Crosby. In fact, i used to use a broker to secure my cars but now i prefer to deal direct to ensure staff understand me as a client. I highly recommend this team and in fact, the Crosby VW team also. While [...]

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  • Alex123

    Knowledgeable, caring and very friendly. It is apparent that they go out of their way to make sure that customer service is important to them.

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  • L McDougall

    B EN HOANG A NDREA DOUGLAS R ASHID GHAOSI You truly delivered the highest level of customer care. You set the bar for others and made my A5 Sportback purchase decision a great experience.

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  • L McDougall

    Jeff Vincent handled a special parts order inquiry for my factory ordered A5 Sportback with absolute precision. He went well above my expectation with respect to research and detailed prompt reply. I'm certainly looking forward to the Audi Experience and doing business with Audi Kitchener.

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  • Sam Theocharis

    I have bought 3 Audi’s from this dealership in 4 years. I deal with Martin every time. He is honest, sincere, and always available. Martin takes his time with his clients an ensures you know what you are buying. As long as Martin is at Kitchener Audi I will continue driving Audi’s!

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  • griffin olsen

    Jeremiah assisted me through the process of buying a new S5 sportback. This was my first experience with any Audi dealer and i must say, i was given the VIP experience since day one. The process took about 8 months to finally get me into an Audi. Jeremiah was patient with me and didn't try to rush me into just any vehicle which i very much appreciated. [...]

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  • F. MacDonald

    Jeremiah was patient with us during our delays in our purchase. He was understanding, professional, knowledgeable - and we bought the perfect vehicle for our needs. A beautiful Q3! We are now a two Audi family and would highly recommend the staff and dealership based on our experiences with both cars.

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  • PeterB

    The entire team at Audi has been outstanding. I actually bought this car via email as I was 6000 miles away. This is how confident I am of the treatment I will receive at this dealership.

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4.9

258 reviews

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43.4781549

-80.4301399

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We are conveniently located at 2350 Shirley Dr.
Kitchener, ON N2B 3X4

Get Directions to Audi Kitchener-Waterloo