Contact Us: 226-336-7806

Audi Sport corner with a racing helmet

About Us

Our Dealership

Audi Kitchener-Waterloo, located on 2350 Shirley Drive in Kitchener, has catered to the needs of luxury vehicle buyers and owners with an unwavering commitment to customer service and honesty for decades. We look to surpass the expectations of every person that walks through our doors and provide an environment where they'll enjoy buying their next vehicle.
Audi employee polishing an Audi SUV

Our vision and mission

Our objective is to offer exceptional service quality within the automotive retail and service industries. We strive to create a friendly, welcoming, and straightforward environment for our customers. Customers will be treated with respect, honesty, and integrity. We will overcome challenges through open communication and outstanding service. We aim to be a premium and progressive automotive dealership.
Audi Sale Specialist explaining vehicle features to a customer.

Our values

We demonstrate our values daily in the way that we interact with one another and with our customers. Our goal in dealing with our clients is to treat them in a manner in which we would like to be treated ourselves. Our greatest asset as a company is our people. In order to provide our clients with the experience they deserve, our people must not only be committed to our vision, but they must also work cohesively as a team. They need to feel pride and satisfaction in what we do and the part they play in our success.

A photo of Michael Crosby, the Dealer Principal in the Audi Showroom

A word from our Dealer principal

"As a company, we created our Vision, Mission, and Value statements approximately ten years ago. These have been instrumental in creating the culture we have today in our teams. Every individual is taught these statements when they are hired, and you'll find them on display throughout our dealerships. We teach our managers and front-line team members to refer to them whenever they are faced with a challenging situation. These guiding principles can always be relied upon to guide them in either an interaction with a client or a fellow team member. These statements are the fundamentals that support our internal culture, as well as our customer-centric focus. They represent who we are." Michael CrosbyDealer Principal
Audi sales specialist walking with a customer through the showroom. The sales specialist is handing the customer a key fob for an Audi vehicle.

Visit Our Audi Dealership Today

Come in today and speak with the experts at Audi Kitchener-Waterloo. We take your satisfaction to heart and want to help find the right vehicle for you. Know that your prized Audi will be serviced with the utmost attention to detail when you leave it with us. We look forward to meeting you today at Audi Kitchener-Waterloo.

Interested in a Career at Audi?

Explore our openings at Audi Kitchener-Waterloo.
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