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If you need help with any aspect of the buying process, please don't hesitate to ask us. Our customer service representatives will be happy to assist you in any way. Whether through email, phone or in person, we're here to help you get the customer service you deserve.
Audi Kitchener-Waterloo Sales Team Inquiries
Our team of sales specialists is here to guide you through every step of your purchase experience. From personalized consultation and trade-in evaluation to test drives, product expertise, and transparent pricing, we are committed to delivering a seamless Audi journey.
Contact an Audi Kitchener-Waterloo Brand Specialist:
Monday – Thursday 9.00 a.m. – 8.00 p.m. (EST)
Friday – 9.00 a.m. – 6.00 p.m. (EST)
Saturday 9.00 a.m. – 5.00 p.m. (EST)
Phone: 519.514.0100Email: sales@audikw.comAudi Kitchener-Waterloo Finance Team Inquiries
Our Finance and Protections team is here to support you through every stage of ownership. From flexible financing and lease solutions to tailored protection products, extended warranties, and expert guidance, we ensure your experience is clear, confident, and seamless.
Contact an Audi Kitchener-Waterloo Business Manager:
Monday – Thursday 9.00 a.m. – 8.00 p.m. (EST)
Friday – 9.00 a.m. – 6.00 p.m. (EST)
Saturday 9.00 a.m. – 5.00 p.m. (EST)
Phone: 519.514.0100Email: finance@audikw.comService Department Inquiries
Our service team is committed to maintaining the performance, safety, and reliability of your vehicle. With advanced diagnostic tools, Audi-trained technicians, and genuine parts, we deliver the precision care your vehicle deserves.
Contact the Audi Kitchener-Waterloo Service Department:
Monday – Thursday 8.00 a.m. – 5.00 p.m. (EST)
Friday – 8.00 a.m. – 5.00 p.m. (EST)
Parts Department Inquiries
Our parts department is committed to keeping your Audi performing at its best. We offer Audi Genuine Parts engineered for safety, reliability, and precision, along with a full range of Audi Genuine Accessories to personalize your vehicle with style, convenience, and everyday practicality.
Contact the Audi Kitchener-Waterloo Parts Department:
Monday – Thursday 8.00 a.m. – 5.00 p.m. (EST)
Friday – 8.00 a.m. – 5.00 p.m. (EST)
Detailing Team Inquiries
Our professional detailing team is dedicated to restoring and protecting every surface of your vehicle. With expert care, premium products, and meticulous attention to detail, we ensure your vehicle looks and feels its best.
Contact an Audi Kitchener-Waterloo Detailing Specialist:
Monday – Thursday 8.00 a.m. – 5.00 p.m. (EST)
Friday – 8.00 a.m. – 5.00 p.m. (EST)
Opening Hours
Monday: 9:00am - 8:00pm
Tuesday: 9:00am - 8:00pm
Wednesday: 9:00am - 8:00pm
Thursday: 9:00am - 8:00pm
Friday: 9:00am - 6:00pm
Saturday: 9:00am - 5:00pm
Sunday: Closed
Monday: 7:30am - 5:30pm
Tuesday: 7:30am - 5:30pm
Wednesday: 7:30am - 5:30pm
Thursday: 7:30am - 5:30pm
Friday: 7:30am - 5:30pm
Saturday: Closed
Sunday: Closed
Monday: 7:30am - 5:30pm
Tuesday: 7:30am - 5:30pm
Wednesday: 7:30am - 5:30pm
Thursday: 7:30am - 5:30pm
Friday: 7:30am - 5:30pm
Saturday: Closed
Sunday: Closed