Great Service Means Happy Customers

Our objective is to offer exceptional service quality within the automotive retail and service industries. If we are living up to our mission and values, we want to hear from you. If your experience was less than exceptional, we want to be alerted. Your feedback provides the foundation for our future policies. 

Your opinions on


⭐ 5 Hazar Panc

It's been 6 months since I bought my car at this dealership and I'm very happy with my purchase. I only write a review after owning the car for enough time and making sure that I'm satisfied with it. My buying experience was in one word - amazing. It was smooth and hassle-free. Martin Viana was helpful and courteous through the whole process. I am still happy with my car. I highly recommend this dealership and the sales representative Martin!...

⭐ 5 Jen Cimbron

Making an appointment was quick and easy. They get busy at tire season just like any dealer. Hitch install looks great and a nice finish to my Q3! I'm ready to haul the track bike this season with the Q3. I was told it would be there all day and they got the car back to me by 1pm! Thanks for a speedy install!

⭐ 5 Joslyn Zhang

This is a very nice dealership. I bought my first car from Lisa. It is an A5 sportback She helped walk through all the features patiently. Today I did the first maintenance. I am still very happy with the car and service. For sure recommend!

⭐ 5 Dingli Chen

My boyfriend and I bought a Preowned 2015 Q3 from Lisa in 2019. She has been very helpful when we did the purchase. She also helps us throughout the time having this Q3. Now we have switched to a Q7. Still very happy with Audi. The products are very reliable and Lisa has always been there to answer our questions.

⭐⭐⭐⭐⭐ Wendi

Stress-Free Automobile Purchase

My experience dealing with Ben Hoang at the Audi dealership was exceptional! Ben went out of his way to ensure my complete satisfaction when purchasing my car. He is patient and always willing to answer any questions, and never disappoints. In addition to Ben's great customer service, he always has a smile on his face! I highly recommend seeing Ben for your next car purchase.

⭐⭐⭐⭐⭐ Timothy

Pleasant Experience

It was an awesome and pleasant experience when buying my new Audi Q5. The staff was knowledgeable, accommodating, and friendly. I highly recommend Kitchener Waterloo Audi.

⭐⭐⭐⭐⭐ Matthew

Great Experience

Over the years I've been conditioned to expect a sub-par experience. Benjamin was professional and friendly and genuine. Can't ask for anything more!

⭐⭐⭐⭐⭐ Horace

New Audi

5/5! From the minute we walked in, we felt no pressure from Jeremiah in sales. Great service and Steve in parts was excellent! The car sells itself was exceptional.

⭐⭐⭐⭐⭐ Jules

Wonderful Service

Jeremiah was thorough, professional and friendly. His patience when I asked questions was most appreciated. He was well prepared when I came both times to test drive and I never felt pressured to make a decision.