Our Dealership
Audi Kitchener-Waterloo, located on 2350 Shirley Drive in Kitchener, has catered to the needs of luxury vehicle buyers and owners with an unwavering commitment to customer service and honesty for decades. We look to surpass the expectations of every person that walks through our doors and provide an environment where they'll enjoy buying their next vehicle.
Our vision and mission
Our objective is to offer exceptional service quality within the automotive retail and service industries. We strive to create a friendly, welcoming, and straightforward environment for our customers. Customers will be treated with respect, honesty, and integrity. We will overcome challenges through open communication and outstanding service. We aim to be a premium and progressive automotive dealership.
Our values
We demonstrate our values daily in the way that we interact with one another and with our customers. Our goal in dealing with our clients is to treat them in a manner in which we would like to be treated ourselves.
Our greatest asset as a company is our people. In order to provide our clients with the experience they deserve, our people must not only be committed to our vision, but they must also work cohesively as a team. They need to feel pride and satisfaction in what we do and the part they play in our success.
Come in today and speak with the experts at Audi Kitchener-Waterloo. We take your satisfaction to heart and want to help find the right vehicle for you. Know that your prized Audi will be serviced with the utmost attention to detail when you leave it with us.
We look forward to meeting you today at Audi Kitchener-Waterloo.
A word from our Dealer principal
As a company, we created our Vision, Mission, and Value statements approximately ten years ago. These have been instrumental in creating the culture we have today in our teams. Every individual is taught these statements when they are hired, and you'll find them on display throughout our dealerships.
Too many times these kinds of statements become nothing more than forgotten words on a wall - we never want that to happen at our stores. We teach our managers and front-line team members to refer to them whenever they are faced with a challenging situation. These guiding principles can always be relied upon to guide them in either an interaction with a client or a fellow team member.
These statements are the fundamentals that support our internal culture, as well as our customer-centric focus. They represent who we are.
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Audi Kitchener-Waterloo
2350 Shirley Dr
Kitchener, ON N2B 3X5
- Sales: 519-514-0100
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